IT Administrator (Wrocław)

Iga Koch
WHOOHOO
osoba kontaktowa
Iga Koch
LIP 29
Dolnośląskie na stałe Inżynier/Licencjat
28.08.2020 107309325
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Firma

We are now looking for a IT Administrator with competence and experience within the Informatics systems and processes and that will contribute to the support of IT within our target region. 

Zakres obowiązków

Install new / rebuild existing systems and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.

Contribute to and maintain system standards. Provide documentation, policy compliance, technical configuration and review

Assist internal staff and provide a high level of customer service and support as it relates to responding to help desk requests

Provide technical support for remote location employees

Provide first level support for all facets of IT; Server, Network, Telephone, and Wireless. Troubleshoot and deliver solutions to common software problems. Determine when to escalate an issue to the next level required

Create a procedure and knowledge base, ensure that it is maintained with complete and accurate information


Wymagania

Preferable university degree or similar in Informatics

Should genuinely care about people and want to help them. Must have the ability to be patient, friendly, and kind in all situations

Needs to be comfortable working with people from all departments, including managers and executives, in person, on the phone, and via email

Ability to assess impact of incoming requests and prioritize them in a fast paced, high-pressure environment

Tech-savvy and able to quickly learn new software

Able to work independently, perform research, analyze data, identify trends, take and recommend appropriate actions with minimal supervision

English is a must

Experience imaging and deploying computers.

Experience with Win 10, Windows Server 2003, 2008 and 2012, Software including Microsoft Office, Exchange, and Skype for Business.

Administrator level of experience with windows servers or networking environment

Experience managing Active Directory, Domain controller, Windows Permissions and security

Experience managing print servers

Basic Experience with VMware

Basic Experience with HP Switches

Basic Experience with NetApp Storage Systems

MSCE or CCNA is an asset



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